Water & Fire Damage Restoration solutions for fire & smoke damage.
Soot Cleaning
Soot is acidic and continues to etch and stain surfaces after the fire is out. Dry soot must be removed before any wet cleaning, or it is driven deeper and sets. Professional soot cleaning uses the correct dry and wet methods for the soot type, then treats smoke odour. Some severely charred surfaces cannot be restored. An assessment determines what can be saved before work begins.
Read the solutionSmoke Damage Cleaning
Smoke and soot damage continues after the fire is out — acidic soot etches surfaces and smoke odour penetrates porous materials including carpet, upholstery and walls. Professional smoke damage cleaning removes dry soot before it is driven deeper, then treats odour with appropriate methods. Some severely heat-damaged contents cannot be restored. An assessment determines what can be saved before work begins.
Read the solutionFree Resources
Explore our expert guides, calculators and tools to learn more and plan your next step.
Service Area
Covering Newcastle, Lake Macquarie, Hunter Valley, Maitland, and Port Stephens — our mobile teams serve over 180 suburbs across the Greater Hunter region. Expand a region below to explore your suburb.
Please note: minimum service charges apply to Zone 2 service areas, and service area surcharges apply to Zone 3 service areas.
Don't see your suburb? Contact us — we may still be able to serve you.
A trained specialist visits your home, assesses the job in person, and provides a clear, written quote with no hidden fees — ever.
Morning, afternoon, evening, or weekend — we work around your schedule. Emergency water damage response available 24 hours a day.
Quick-jump to region pages:
FAQ